Process Management 1-2-3 – a maturity model and diagnostics tool

Project Management Process Maturity „PM...2 Model

This paper presents the project management process maturity (PM) model that determines and positions an organization’s relative project management level with other organizations. The comprehensive model follows a systematic approach to establish an organization’s current project management level. Each maturity level consists of major project management characteristics, factors, and processes. T...

Towards a Business Process Management Maturity Model

Business Process Management (BPM) has been identified as the number one business priority by a recent Gartner study (Gartner, 2005). However, BPM has a plethora of facets as its origins are in Business Process Reengineering, Process Innovation, Process Modelling, and Workflow Management to name a few. Organisations increasingly recognize the requirement for an increased process orientation and ...

Software Risk Management: a Process Model and a Tool

This paper is concerned with the risks associated with the software development process. A model {GRisk-Model) is proposed for the management of such risks and a software tool (GRisk-Tool), developed to support the model, is described. Both the method and the tool were created with the participation of senior managers and software engineers of software factories. The model and the tool serve as...

The Supply Chain Process Management Maturity Model – SCPM3

Process management in hospitals: an empirically grounded maturity model

In order to improve transparency and stabilise health care costs, several countries have decided to reform their healthcare system on the basis of diagnosisrelated groups (DRG). DRGs are not only used for classifying medical treatments, but also for case-based reimbursement, hence induce active competition among hospitals, forcing them to become more efficient and effective. In consequence, hos...